Privacy Policy

Last updated: 3 April 2026

Stairlift Price Watch ("Stairlift Price Watch") is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, and how we handle it.

What Data We Collect

When you use our quote request form, we may collect:

  • Your name — so our partners can address you personally
  • Phone number — so a stairlift installer can contact you
  • Postcode — to match you with local installation companies
  • Staircase type (straight or curved) — to provide relevant pricing

We do not collect payment information, health data, or any special category data.

How We Use Your Data

We use your information solely to connect you with trusted stairlift installation partners who can provide you with a quote. Your details are shared with up to 3 vetted installation companies in your area.

Who We Share It With

Your data is shared with:

  • Trusted stairlift installation partners — vetted companies who provide quotes and installation services in your area

We do not sell your data to third parties. We do not share your information with anyone other than the installation partners needed to fulfil your quote request.

Legal Basis

We process your data on the basis of:

  • Consent — you actively submit your details through our quote request form
  • Legitimate interest — to connect you with relevant stairlift services you have requested

Data Retention

We retain your personal data for up to 12 months from the date you submit a quote request. After this period, your data is securely deleted unless you have made a further request.

Your Rights

Under UK data protection law, you have the right to:

  • Access — request a copy of the personal data we hold about you
  • Rectification — ask us to correct any inaccurate data
  • Erasure — ask us to delete your personal data at any time
  • Withdraw consent — withdraw your consent to processing at any time
  • Complaint — lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, contact us using the details below.

Cookies

This website uses only essential cookies required for the site to function. We do not use tracking cookies or third-party analytics that identify individual users.

Contact Us

If you have any questions about this privacy policy or wish to exercise your data rights: